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Make sure that /dev/fb0 is accessible and it is configured to 32-bit depth. The framebuffer console seems to be unavailable or has the wrong format. I have followed the exact same error and all the suggestions and I still get the On a last note, are you sure this will work for an aws ec2 ubuntu 16 server? Please make sure that /dev/fb0 is accessible and it is configured to 32-bit depth. Then I tried sudo teamviewer setup again then I got The framebuffer console seems to be unavailable or has the wrong format. Please shut down your X session or display manager. When I restarted the server and ran sudo teamviewer setup I got An X server is currently running on the active VT (virtual console). Kernel /boot/vmlinuz-4.4.0-89-generic root=LABEL=cloudimg-rootfs vga=833 ro single Title Ubuntu 16.04.3 LTS, kernel 4.4.0-89-generic (recovery mode) Kernel /boot/vmlinuz-4.4.0-89-generic root=LABEL=cloudimg-rootfs vga=833 ro console=hvc0 $ sudo apt-get install -f # End Default Options #